ABOUT US
At Care Ops Pro, we specialize in helping Home Care Agencies and Medical Testing Labs run more smoothly, efficiently, and profitably. With years of experience managing healthcare practices and providing virtual administrative support, we understand the unique challenges that come with delivering high-quality care while keeping operations organized.
Our mission is simple:
To give healthcare providers the reliable support they need so they can focus on what matters most, caring for their patients.
What We Do
We provide a range of back-office and operational support services designed to lighten your workload and strengthen your business foundation. From administrative management and billing assistance to compliance support and workflow optimization, we tailor solutions to fit your agency or lab’s unique needs.
Why Choose Us
Industry Expertise
We bring hands-on experience from working with a variety of healthcare practices, giving us insight into the best strategies for efficiency and growth
Personalized Support
No two agencies or labs are alike. We adapt our services to align with your goals, systems, and team.
Commitment to Quality
Just as you strive to deliver exceptional patient care, we are dedicated to delivering exceptional support that helps your business thrive.
Trusted Partner
We operate as an extension of your team: reliable, professional, and invested in your success.
Our Promise
We are here to remove the burden of administrative and operational tasks so that you and your staff can focus on patient care, compliance, and growth. With Care Ops Pro you’ll have a partner who understands your challenges and provides the solutions you need to stay ahead in today’s healthcare environment.
What We’ve Achieved
8+ Years
Serving labs, home care agencies, and health providers
75000+
Admin hours saved annually Hires
80+
Grew from 3 clients to 80+ active engagements in under 3 years
100%
Built a remote team of vetted, compliance-trained professionals
How We Work
We follow a proven 4-step process to ensure speed, accuracy, and transparency:
Map your workflows and systems
We audit your existing processes and identify time-draining inefficiencies.
→ So you get clarity on where time and money are leaking.
Stand up SOPs and secure access
We configure role-based access and finalize SOPs aligned with compliance standards.
→ So your operations stay secure and scalable.
Run a 2-week pilot
We test with real data and measure speed, accuracy, and quality.
→ So you see proof of performance before full
Scale and optimize
We expand in 20-hour blocks, meet weekly, and iterate monthly.
→ So your results keep improving without disruption.
What We Do (And Why We’re Different)
At CareOpsPro, we don’t just take tasks off your list—we create space. We offer tailored support with real people who know your industry, not bots or task farms.
Hiring & Recruitment
Ops
Managing Indeed accounts, refreshing listings, screening applicants, and scheduling interviews.
Social Media & Digital Presence
Content posting, DM response, blog updates, and business profile maintenance.
Shopify
Management
Inventory updates, visual refreshes, and backend support for your online store.
Billing & Invoicing
On-time, error-free, Proper Defination with weekly reporting.
CRM & Retention
Lead generation, follow-ups, email campaigns, and appointment setting.
…and much more.
And we do it with real people who know your industry, not bots or task farms.
Let’s build the backend that brings your business forward.
Gain a partner who understands your industry and is dedicated to your growth. Schedule your free discovery call today.